Privacy Policy

Effective Date: 19/11/2023

Welcome to Apnahath! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website and services. By using Apnahath, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: When you create an account, book a service, or contact us, we collect personal information such as your name, email address, phone number, and address.
  • Service Information: Details about the services you request, including the type of service, date, and location.
  • Payment Information: If you make a payment through our platform, we may collect payment information, including billing address and payment method details.
  • Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, and browsing behavior, to improve our services and enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process and fulfill your service requests, manage your account, and communicate with you about your bookings.
  • To Improve Our Services: To analyze usage patterns, troubleshoot issues, and enhance our website and service offerings.
  • To Send Notifications: To inform you about updates, promotions, or changes to our services, provided you have consented to receive such communications.
  • To Process Payments: To manage and process transactions securely.
  • To Comply with Legal Obligations: To adhere to applicable laws and regulations, and to respond to legal requests or enforce our terms and policies.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information. These measures include encryption, secure servers, and restricted access to ensure your data is protected from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: To facilitate and fulfill your service requests, we may share your information with trusted professionals and partners who assist us in delivering our services.
  • For Legal Reasons: If required by law or in response to legal processes, to protect our rights, or to enforce our policies.
  • With Your Consent: We may share your information with third parties if you provide explicit consent for such sharing.

5. Your Choices

  • Access and Correction: You may request access to or correction of your personal information by contacting us.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
  • Data Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Apnahath

Email: apnahath.care@gmail.com

Phone: +91-8794180180

Address: Milansangha, Agartala, West Tripura

Thank you for trusting Apnahath with your personal information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience on our platform.